Carrier Management

Built for stronger carrier relationships

Know every carrier, manage every contract, and grow every relationship — from one platform

The strongest businesses are built on the strongest relationships.

Every carrier, in one connected record

  • Contracts, commitments, insurance, and performance in one record
  • Built-in CRM tracks every interaction and opportunity
  • Carrier specific qualifications and validations enable automation
Carrier record with built-in CRM showing logged interactions, open opportunities, contacts and stored documents

Know how every carrier is performing

  • On-time, tender acceptance, bounces, tracking — at a glance
  • Embedded directly into MasterMind
  • Weighted metrics that are most critical
Carrier scorecard showing on-time, tender acceptance, bounces, and tracking metrics
Contracts live on the lane

Every lane runs by its own rules

Contracts, commitments, and routing logic — applied automatically to every tender.

Contract Management

Carrier contracts live on the lane — automated rates and accessorials apply when the carrier is assigned.

Commitment Management

Track volume commitments by lane, by carrier, by period — without spreadsheets.

Routing Guides

Configure carrier waterfall logic, tender priorities, and fallback rules for every lane.

Carrier Portal

MasterMind® Connect — Your Carrier Portal

A branded, self-service portal for the carriers bound by integrations — loads, tenders, updates, payments, all in one place.

MasterMind Connect carrier portal

Onboarding through trusted compliance partners

Pre-built integrations with RMIS, Highway, and MyCarrierPacket — for real-time carrier compliance verification.

See all integration partners

Ready to build stronger carrier relationships?

Book a Demo